We understand that making queries and sharing personal information online involves a great deal of trust on your part. We take this trust very seriously, and make it our highest priority to ensure the security and confidentiality of the personal information you provide to us. Please read the following policy to learn about our privacy practices.
The terms "we", "us", "our" refer to "hotelconfirm.com FZE" , United Arab Emirates. The term "you" refers to the customer visiting the Website and submitting their information/Query through us on this Website. By visiting the HotelConfirm.com website (the "Website"), you are accepting the practices described herein.
What information we collect from you
In General. We receive and store all non-sensitive information you enter on our Website or give us in any other way. This includes information that can identify you ("personal information"), including your first and last name, telephone number, postal and e-mail addresses.You can choose not to provide information to us, but in general some information about you is required in order for you to send us query,complete a traveler profile; ask us a question; or initiate other correspondence via our site.
Automatic Information. We automatically collect some information about your computer when you visit HotelConfirm.com. For example, we will collect your IP address, Web browser software (such as Netscape Navigator or Internet Explorer), and referring Website. We also may collect information about your online activity, such as trips viewed and queries made. One of our goals in collecting this automatic information is to help customize your user experience.
How we protect your information
We want you to feel confident about using HotelConfirm.com,so we are committed to protecting the information we collect. We have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they only may do so for permitted business functions. Despite these measures, we do not warrant that unauthorized access to your information can never happen and will not be liable for any such unauthorized access.
• All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
• Merchant will not pass any debit/credit card details to third parties.
How we use your information
We use information about you for the following general purposes: to provide you with the products and services you request; to provide you with Hotel confirmation and updates; to communicate with you in general; to respond to your questions and comments; to measure interest in and improve our products, services, and Website; We do not share sensitive, confidential and personal information such as name to any third parties, except as explicitly disclosed below.
With whom we share your information
HotelConfirm.com may share your information with the following entities:
We share your trip details and personal information required to fulfill your purchase with suppliers, such as hotel, or activity providers, who fulfill your purchase. We do not share your email address with these suppliers unless they need it to fulfill the travel reservation you have made on HotelConfirm.com, and we restrict their use of this information to that purpose.
We also may share your information:
In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.
When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of HotelConfirm.com, our customers, or others; and in connection with our Terms of Service and other agreements.
In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors a Website receives or what are the most popular vacation destinations. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.
How you can access your information
You have the right to see personal information we keep about you upon payment of a fee. If you are concerned that any of the information we hold on you is incorrect please contact us.
Your choices with respect to collection and use of your information
As discussed above, you can choose not to provide us with any information, although it may be needed to make Hotel/Package query or to take advantage of certain features offered on HotelConfirm.com.
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies from HotelConfirm.com, you will not be able to access portions of our site.
HotelConfirm.com does not sell hotel/packages or other services for purchase by children.
Any individual above the age of 18 can request our services with valid payment method. Any child submitting the information will not be acknowledged.
How you can contact us
Address: 708-02, Fairmont Hotel Offices, Sheikh Zayed Road, PO.Box 65736. Dubai. UAE
Tel: +97143042324 , +97143042325